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THE ELYSIAN ZOO FIELD GUIDE

Data deletion request

Submit a request and we will handle it safely.

Request data deletion

This form creates a private staff request for deletion of your Elysian Zoo account data across servers. It does not immediately delete, reset or opt you out of the game.

If you are not signed in, use the button below to log in with Discord first. You can instead email or contact us privately using the details below; this form is not the only way to exercise your rights.

Reminder: Deletion is irreversible. If you only want to reset one server, ask support first.

Sign in required

Please sign in with Discord to use this account-verification form. If you cannot sign in, use the privacy contact below and we will arrange proportionate account verification.

Sign in with Discord

What gets removed?

  • Your inventory and profile progress.
  • Battlepass and achievement progress.
  • Vote and rain stats tied to your account.

Staff must check all account-linked game records, not only this server's profile. Legally required payment records may be retained separately where necessary; we will explain any exception. Discord messages and copies posted by other users are not erased by clearing the game database.

What happens next?

  1. We receive your request and place it in the deletion queue.
  2. We use your authenticated account to identify the records. We ask for extra verification only where needed; ordinary game-data requests do not routinely require an identity document or home address.
  3. Staff confirm the scope, explain any lawful exceptions, remove applicable data and record completion. Backup/restoration handling is part of that procedure.

If you change your mind, contact support before the request is processed.

After completed account erasure, gameplay is held disabled until you explicitly choose a fresh start while signed in. Returning to a channel or buying something does not restore your old collection.

How long does it take?

Requests require staff verification and handling; the request form does not erase accounts automatically. We must respond without undue delay and normally within one calendar month. If a lawful extension is needed for complexity or several requests, we explain it within that initial period. Requests are normally free. The privacy policy explains your rights, identity checks and backup handling.

Contact us to follow up, cancel a pending request, obtain a copy, request a correction or object to processing. These rights do not require buying anything or agreeing to deletion of your progress.

Project: Team Elysian.

Privacy and store support: johnelysiann@gmail.com.

You can also contact the keepers through the official Zoo support server. Ask for a private support conversation; do not put sensitive information in public chat. We will never ask for your Discord password or login token.

Alternatives to deletion

  • Just want to reset? Ask staff about a server-only reset.
  • Need a fresh start? Start in a new server without deleting your main profile.
  • Temporary break? Leaving a server does not currently erase your saved game data.

If your account has already been erased, choose a new blank game here. This does not recover old rewards, packs, animals or progress.